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  Join Discover Energy

  How to sign up Discover Energy and common questions

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  Plans and Contracts

  Electricity, gas rates and contracts

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  Bills and payments

  Make a payment, billing options, how to read your bill

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  Financial Assistance

  Financial support options, concessions, center pay

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  Meter and reads

  Identify, read and submit your meter readings

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  Solar, battery and renewables

  Everything relates to Solar, Battery, Greenpower

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  Manage your account

  Login and password help, update account details and payment methods

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  Customer Support

  Already a customer? Then check this section for more information

Featured Articles

• Will my power be disconnected if I switch retailers?

  If you are simply switching from one retailer t...

• Why do I need to have my meter read when I move in?

  Your account with Discover Energy begins and en...

• Are my bank account details kept confidential?

  Yes. Your account details will only be shared w...

• How much will I be charged if I overdraw my account or have insufficient funds?

  Please contact your financial institution to di...

• Am I eligible for a payment extension?

  If you require more time to pay your bill, we m...

• What happens if I don't have enough funds in my account?

  If you have a regular payment arrangement and y...

• What do I do if my concession has not been applied to my bill?

  There are many reasons why a concession payment...

• Am I entitled to a concession or rebate on my electricity and gas bills?

  Depending on your individual circumstances, and...

• My concession card is not valid or my concession payments have stopped. What do I need to do?

  There are several reasons why your concession m...

• How do I submit a self meter read?

  Gas and electricity meters are either read manu...

• I have received a notice to repair my meter. Who can repair my meter?

  As your energy retailer, we are required to rep...

• Queensland and NSW Flood Information

  Widespread flooding across South East QLD and N...

• Emergencies and Natural Disasters

  Natural disasters such as bushfires, floods, an...

• The contact details for the Energy Ombudsman in each state

  Energy and Water Ombudsman NSW (EWON) Mai...