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  2. Bills and payments

Bills and payments

Make a payment, billing options, how to read your bill

Payments

  • Are my bank account details kept confidential?
  • How much will I be charged if I overdraw my account or have insufficient funds?
  • Am I eligible for a payment extension?
  • What happens if I don't have enough funds in my account?
  • What are my payment options?
  • Can I change my payment method?
See all 8 articles

Billing

  • What do I do if my concession has not been applied to my bill?
  • What is a Demand Charge?
  • Why have I received a bill addressed to The Occupier?
  • What can I do if I believe my estimated read is inaccurate?
  • What can I do if I need an extension on my bill?
  • Why is my bill higher than usual?
See all 14 articles
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