Bills and payments
Make a payment, billing options, how to read your bill
Payments
- Are my bank account details kept confidential?
- How much will I be charged if I overdraw my account or have insufficient funds?
- Am I eligible for a payment extension?
- What happens if I don't have enough funds in my account?
- What are my payment options?
- Can I change my payment method?
Billing
- What do I do if my concession has not been applied to my bill?
- Why have I received a bill addressed to The Occupier?
- What can I do if I believe my estimated read is inaccurate?
- What can I do if I need an extension on my bill?
- What is Bill Smoothing and how do I apply for it?
- Why is my bill higher than usual?