Fees and Charges - Queensland

Occasionally, there are fees and charges other than the consumption and daily supply charges that may be applied to your bill. They are different depending on the network distributors and the type of work required.  Any fees charged by the network distributor will be passed through to you on your bill. 

Important Information

  • Fees and charges vary based on the technical requirements, the location and time of the service. The fees listed below are for some of the more common services within business hours and including GST.
  • For a full list of fees and charges that may apply to services including disconnections or reconnections please see your network providers webpage (links below). These fees and charges will be passed through directly to you.
  • Reconnections of electricity in QLD may require a visual inspection to be completed by a technician. Visual inspections incur higher fees and charges. See other fees and charges

Energex Network Area (Electricity) effective 1 August 2024

  1. Disconnection fee: $90.16
  2. Reconnection: $106.65
  3. Special meter reading fee: $15.18
  4. Late payment fee: $12.00 (not applicable for Standard Contracts)
  5. Credit card payment process fee: 1% (not applicable for Standard Contracts)
  6. Direct debit dishonour fee: $9.50
  7. Other applicable network charges can be found here

Australian Gas Networks (Gas) effective 1 August 2024

  1. Disconnection fee: $95.70
  2. Reconnection: $78.10
  3. Special meter reading fee: $13.20
  4. Late payment fee: $12.00 (not applicable for Standard Contracts)
  5. Credit card payment process fee: 1% (not applicable for Standard Contracts)
  6. Direct debit dishonour fee: $9.50
  7. Other applicable network charges can be found here

Allgas (Gas) effective 1 August 2024

  1. Disconnection fee: $70.31
  2. Reconnection: $90.01
  3. Special meter reading fee: $25.60
  4. Late payment fee: $12.00 (not applicable for Standard Contracts)
  5. Credit card payment process fee: 1% (not applicable for Standard Contracts)
  6. Direct debit dishonour fee: $9.50

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