Fees and Charges - New South Wales

Occasionally, there are fees and charges other than the consumption and daily supply charges that may be applied to your bill. They are different depending on the network distributors and the type of work required.  Any fees charged by the network distributor will be passed through to you on your bill. 

Important Information

  • Fees and charges vary based on the technical requirements, the location and time of the service. The fees listed below are for some of the more common services within business hours and including GST.
  • For a full list of fees and charges that may apply to services including disconnections or reconnections please see your network providers webpage (links below). These fees and charges will be passed through directly to you.

If you live in the Ausgrid Energy (electricity) area, here are the fees and charges effective from 1 July 2021

  1. Disconnection fee: $174.08
  2. Reconnection: $12.76
  3. Special meter reading fee: $12.76
  4. Smart Meter Exchange: Free for customers with deemed meters
  5. Solar Meter Reconfiguration $34.40
  6. Late payment fee: $12.00
  7. Credit card payment process fee: 1%
  8. Direct debit dishonour fee: $9.50
  9. Other applicable network charges can be found here

If you live in the Endeavour Energy (electricity) area, here are the fees and charges effective from 1 July 2021

  1. Disconnection fee $73.92
  2. Disconnection fee (non payment): $87.23
  3. Reconnection: $73.92
  4. Special meter reading fee: $42.68
  5. Smart Meter Exchange: Free for customers with deemed meters
  6. Solar Meter Reconfiguration $34.40
  7. Late payment fee: $12.00
  8. Credit card payment process fee: 1%
  9. Direct debit dishonour fee: $9.50
  10. Other applicable network charges can be found here

If you live in the Essential Energy (electricity) area, here are the fees and charges effective from 1 July 2021.

  1. Disconnection fee: $62.91
  2. Reconnection: $54.65
  3. Special meter reading fee: $20.21
  4. Smart Meter Exchange: Free for customers with deemed meters
  5. Solar Meter Reconfiguration $34.40
  6. Late payment fee: $12.00
  7. Credit card payment process fee: 1%
  8. Direct debit dishonour fee: $9.50
  9. Other applicable network charges can be found here

If you live in the Jemena (gas) area, here are the fees and charges effective from 1 July 2021.

  1. Disconnection fee: $112.20 (per meter)
  2. Reconnection: $90.20 (per meter)
  3. Special meter reading fee: $12.54
  4. Late payment fee: $12.00
  5. Credit card payment process fee: 1%
  6. Direct debit dishonour fee: $9.50
  7. Other applicable network charges can be found here

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