NSW - Faults and Emergencies

NSW energy faults & emergencies

Please use the numbers below, if you are experiencing a power outage or a loss of energy supply to your property. These are the numbers of the distribution companies responsible for supply in your area.

 

Electricity

Distributor Distribution Zone (areas served) Map NMI prefixes 24 Hours Fault Numbers General Number
Essential Energy (formerly Country Energy)
Essential Energy covers most of regional and rural New South Wales, including Albury, Bathurst, Dubbo, Grafton, Port Macquarie, Queanbeyan, Tamworth and Wagga Wagga. Map 400, 420, 440, 450 13 20 80 13 23 91
Ausgrid (formerly Energy Australia) www.ausgrid.com.au Sydney, Central Coast and Hunter regions of New South Wales, including Sydney, Barry, Merriwa, Nelson Bay, Scone and Waterfall. Map 410 13 13 88 410
Endeavour Energy (formerly Integral Energy) www.endeavourenergy.com.au Sydney's Greater West, the Southern Highlands and the Illawarra, including Blacktown, Campbelltown, Liverpool, Parramatta, Penrith and Wollongong. Map 431 13 20 80 13 23 91

 

Gas

Distributor Distribution Zone (areas served) 24 Hours Fault Numbers General Number
Central Range System
 
Tamworth 1800 676 300
132 771
131 909
(02) 6761 5522
Jemena Gas Network (NSW) Sydney, Newcastle, Central Coast, Wollongong and parts of country NSW 131 909 1300 137 078
Wagga Wagga Gas Distribution Network Wagga Wagga

Faults: 1800 898 220

Leaks: 1800 GAS LEAK

1300 001 001

 

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