How do I know if an email isn't really from Discover Energy?

We will never ask for your personal information via email. Indications of a scam email include:

  • Strange grammar and/or bad spelling
  • Links to websites that aren’t what you would expect
  • Offers that are ‘urgent’
  • Emails that have suspicious attachments

Some hoax emails can be well-written and persuasive. If the email is asking for your personal information, ignore it. 

Contact us directly via web chat or on 1300 658 519 if you notice any suspicious emails or have any uncertainties. 

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