How do I know if an email isn't really from Discover Energy?

Firstly, we will never ask for your personal information via email. Indications of a scam email include:

  • Strange grammar or bad spelling
  • Links to websites that aren’t what you would expect
  • Offers that are ‘urgent’
  • Emails that have attachments

Some hoax emails can be well-written and persuasive so ultimately, if the email is asking for your personal information, ignore it. 

Contact us directly on web chat or on 1300 658 519 if you notice any suspicious emails or have any uncertainties. 

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