What Concession/Rebates could I get in NSW?
On supply Embedded Network Customers are not eligible for any concessions right now.
To check if that’s you, look for your NMI number on the second page of your bill – if it starts with "EN" you may be in an Embedded Network. You can also confirm this at the NSW Government Service website.
Low Income Household Rebate
| Who may be eligible | People with eligible concession cards |
|---|---|
| Rebate value |
|
| Energy type | Electricity |
| Valid concession cards |
|
| How to apply |
You can add your concession card via MyAccount |
| More info |
For more information and to check your eligibility go to the NSW Energy Rebates webpage. |
Gas Rebate
| Who may be eligible | People with eligible concession cards |
|---|---|
| Rebate value |
|
| Energy type | Natural gas |
| Valid concession cards |
|
| How to apply |
If you have electricity with a valid concession card we will automatically apply this to your gas account. If you only have a gas account, you can add your concession card via MyAccount |
| More info |
For more information and to check your eligibility go to the NSW Energy Rebates webpage. |
Family Energy Rebate
| Who may be eligible | Those eligible for the Federal Government’s Family Tax Benefit A or Family Tax Benefit B. |
|---|---|
| Rebate amount | $180 (excl GST) / $198 (incl GST) per year If you receive the Low Income Household Rebate, the Family Energy Rebate is capped at $20 (excl GST) / $22 (incl GST). |
| Energy type | Electricity |
| Card type | NA – this concession is determined by the Family Tax Benefit Scheme. |
| How to apply |
You can apply online using the NSW Government’s Family Energy Rebate online application form. |
| More info |
Visit the NSW NSW Energy Rebates webpage. You can check your eligibility while you’re there. |
Life Support Rebate
| Who may be eligible | Valid concession card holders using electrically-operated life support equipment to treat life-threatening conditions. |
|---|---|
| Rebate value | This depends on the type of machine you use. |
| Energy type | Electricity |
| Valid concession cards |
|
| How to apply | To register for the Life Support Rebate:
|
| More info |
Visit the NSW Government’s NSW Energy Rebates webpage. You can check your eligibility while you’re there. |
Medical Energy Rebate
| Who may be eligible | Valid concession card holders with a medical condition that makes it difficult to self-regulate their body temperature when exposed to extreme heat or cold. |
|---|---|
| Rebate value | $285 |
| Energy type | Electricity |
| Valid concession cards |
|
| How to apply |
To register for the Medical Energy Rebate:
|
| More info |
Visit the NSW Government’s NSW Energy Rebates webpage. You can check your eligibility while you’re there. |
Energy Accounts Payment Assistance (EAPA) Vouchers
| Who may be eligible | Households having difficulty paying their electricity or natural gas bill with an outstanding debt |
|---|---|
| Rebate value | up to a maximum of $400 |
| Energy type | Electricity and natural gas |
| Valid concession cards |
|
| How to apply |
EAPA vouchers are distributed to electricity and gas customers by a range of community welfare organisations (CWO). To find your nearest CWO, visit the NSW Government’s EAPA Assistance webpage or call Service NSW on 13 77 88. |
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